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Data Protection Policy

Last updated: 24.03.2025

At Lotus Parenting, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR) of the European Union.

 

1. Who We Are

This website is operated by Kavitha Kolappa Porchet, based in Switzerland, offering individual coaching and curated online group courses in mindful parenting.

Contact details:
Email: coaching@kavithaporchet.com
Data Protection Contact: nicksterdam@gmail.com

 

2. What Personal Data We Collect

We may collect the following types of data:

  • Identification & Contact Data: Name, email address, phone number (for bookings and communication).

  • Account Information: For clients who register or book services.

  • Payment Data: Processed securely by third-party providers (e.g., Stripe, PayPal). We do not store payment card details.

  • Health-related Information (optional): Only if voluntarily shared for personalized support, and only with your explicit consent.

  • Usage Data: IP address, browser information, device data, and website behavior (via cookies or analytics).

 

3. Why We Collect Your Data

We process your personal data for the following purposes:

  • To deliver and manage your coaching sessions and courses.

  • To respond to inquiries or provide customer support.

  • To send service updates or changes to appointments.

  • To send newsletters or promotions (only with consent).

  • To comply with legal or contractual obligations (e.g., tax laws, recordkeeping).

 

4. Legal Basis for Processing

Depending on the situation, we rely on the following legal bases:

  • Consent – for newsletters, marketing, and health-related data.

  • Contractual necessity – to provide the services you request.

  • Legal obligation – to meet regulatory or tax requirements.

  • Legitimate interest – to improve our services and ensure security.

 

5. Data Sharing with Third Parties

We do not sell your data. We only share data with trusted partners as needed:

  • Payment processors (e.g., Stripe, PayPal)

  • Booking platforms (e.g., Amelia)

  • Email and website providers

  • Legal or regulatory authorities, where required by law

All providers comply with GDPR or equivalent safeguards (e.g., Standard Contractual Clauses).

 

6. International Data Transfers

As we work globally, your data may be processed outside Switzerland and the EU. We ensure all international transfers comply with GDPR and Swiss FADP by using appropriate safeguards, including:

  • Transfers to countries with adequacy decisions

  • Standard Contractual Clauses (SCCs)

  • Binding corporate rules or similar mechanisms

 

7. Data Retention

We retain data for the time necessary to fulfill the purposes outlined, unless a longer period is required by law.

  • Client records: Retained for up to 10 years (Swiss tax/legal compliance).

  • Newsletter data: Until you unsubscribe.

  • Inactive accounts: Deleted after 12 months of inactivity, unless required otherwise.

You may request earlier deletion (see Section 9).

 

8. Cookies & Analytics

We use cookies and similar technologies to enhance your browsing experience.

  • Necessary cookies: Ensure site functionality.

  • Analytics cookies: Help us understand usage (e.g., Google Analytics).

  • Marketing cookies: Only used with consent.

You will be prompted to set your preferences via a cookie banner.

 

9. Your Rights

As a data subject, you have the following rights under Swiss law and GDPR:

  • Right to access your personal data

  • Right to correct inaccurate data

  • Right to request deletion (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to withdraw consent at any time

  • Right to data portability

To exercise any of these rights, please contact us at: nicksterdam@gmail.com

 

10. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss, including:

  • SSL encryption

  • Access controls

  • Secure servers and backups

 

11. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website, and we will notify you of significant changes via email or site notification.

 

12. Questions or Complaints

If you have concerns about your data or how we process it, please contact us. You also have the right to file a complaint with your local data protection authority, such as:

  • Switzerland: Federal Data Protection and Information Commissioner (FDPIC) – https://www.edoeb.admin.ch

  • EU residents: Your national Data Protection Authority

  • US residents: Please contact us to understand how we protect your data under GDPR-equivalent safeguards.

Thank you for trusting Lotus Parenting.
We are committed to creating a safe and respectful space for all parents.